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In the world of speedcubing, finding a reliable store for all your puzzling needs can be a challenge. But, we find we are one name that consistently comes up among enthusiasts. So is SpeedCubeShop legit? Let's dive in and find out!
The Background Story of SpeedCubeShop
Founded in 2009 by a young and passionate speedcuber, Cameron Brown, SpeedCubeShop started as a dream to provide reliable and quality services to fellow puzzlers. Frustrated with poor services from overseas retailers, Cameron, then 14, embarked on a mission to establish the first speedcubing and twisty puzzle shop in the USA. His goal? To offer a customer service experience that he would expect as a consumer. Today, SpeedCubeShop stands as a trusted name in the industry, testament to Cameron's dedication and the store's adherence to its core values. So, is SpeedCubeShop legit? Lets keep going to find out!
What Does SpeedCubeShop Offer?
SpeedCubeShop caters to a wide range of puzzling needs. We specialize in speedcubing and twisty puzzles, offering an extensive collection for enthusiasts of all levels. Whether you're a beginner or a seasoned pro, you're likely to find something that suits your needs. Moreover, our inventory is not just vast but also includes a variety of puzzles and accessories, ensuring that every customer finds exactly what they're looking for. Here is just some of our vast range of speedcubes!
GAN 14 3x3 (Magnetic, MagLev, UV Coated)
$66.85
$78.64
GAN 14 3x3 (Magnetic, MagLev, UV Coated) is the next step in cubing and has a total of 1,296 different customization settings! Model comparison GAN 14 MagLev GAN 13 MagLev GAN 12 MagLev Weight 70.3g 71g 66g GMS V6… >> SHOP PRODUCT <<
MoYu 21x21
$1,791.94
$2,108.17
The MoYu 21x21 is the center of attention in just about any environment. This incredible accomplishment in cubing technology is something that you have to see for yourself to truly appreciate. Overview 2,709 pieces total Wide outer layers for smoother,… >> SHOP PRODUCT <<
YuXin Panda 2x2
$17.86
$21.01
The YuXin Panda 2x2 is a very cute novelty item that will put a smile on your face every time it is solved! The layer rotations are smooth and the design adds a bit of an extra challenge! … >> SHOP PRODUCT <<
QiYi Ivy Cube
$8.31
$9.77
The QiYi Ivy Cube is a fun skewb shape mod that is the result of a collaboration between QiYi and Eitan. This puzzle moves very smoothly and is extremely stable as well!… >> SHOP PRODUCT <<
Customer Service: A Priority
From its inception, SpeedCubeShop has focused on making each customer feel like a VIP. This commitment to superior customer experience is evident both before and after sales, ensuring that every interaction with the store is pleasant and satisfactory. However, don't just listen to us, with almost 5,000 ratings and a 4.9 google star rating, here are just some of our reviews which can help answer your question, is SpeedCubeShop legit?
Navigating Shipping and Delivery
SpeedCubeShop's shipping and delivery policies are comprehensive and customer-focused, ensuring a smooth purchasing experience for speedcubing enthusiasts worldwide: Same-Day Fulfillment: In-stock, ready-to-ship products ordered before the cutoff time are fulfilled the same day. Orders placed after the cutoff are processed the next business day. The cutoff times are advertised on our product page, allowing customers to plan their purchases accordingly.
Free Shipping: SpeedCubeShop offers free shipping worldwide. Customers can check if their order qualifies for free shipping using the free shipping progress bar on the website's header.
Global Shipping: We ship to any address globally that accepts deliveries. However, please note that border closures or other world events may occasionally impact our ability to ship to specific countries.
Tracking Number Updates: Customers receive tracking numbers for their orders. In case the tracking number is not working, SpeedCubeShop advises waiting up to 48 hours for the tracking page to update. We also mention that occasional missed scans by the mail carrier will not affect the transit time.
Split Shipments: SpeedCubeShop allows all items in an order to ship together once they are ready. If customers wish to split their order, we offer assistance in removing items and placing a second order.
Lost Packages: While transit times are not guaranteed by mail carriers, SpeedCubeShop takes responsibility for packages considered lost by the mail carrier, offering to process an exact replacement for such cases.
Customs and Duties: For cross-border shipments, import taxes and duties assessed by the destination country based on the package contents are the customer's responsibility. SpeedCubeShop recommends referring to the country's import policy to determine potential duties and taxes.
Expedited Custom Services: The option of adding Rush Processing to an order is available to expedite the completion of a custom service. However, selecting Priority, Expedited, or Express shipping methods does not impact the completion time of a custom service or product.
Mail Carriers: SpeedCubeShop collaborates with FedEx, UPS, DHL, and USPS to offer a variety of shipping services at different price points and delivery speeds. Availability of these services can vary by location.
Shipping Protection: Customers have the option to protect their orders from loss, theft, or damage while in transit. This shipping protection is non-refundable for orders that have been partially or fully fulfilled.
This comprehensive approach to shipping and delivery underscores SpeedCubeShop's commitment to ensuring a positive and hassle-free experience for our customers, further solidifying our reputation as a reliable and customer-centric business in the speedcubing community. So is your question, is SpeedCubeShop Legit still on the fence, well lets dive a little more!
Understanding the Return Policy
SpeedCubeShop's return policy is designed to be customer-friendly and straightforward, ensuring a satisfactory shopping experience:
Return and Exchange Window: Customers can initiate a return or exchange within 90 days of delivery through an online portal.
Product Condition for Returns: Returned products should be in "like new" condition, including original packaging and accessories. Products with signs of heavy use may incur a restocking fee.
Credit Methods: Our policy offers refunds to the original payment method within 30 days of delivery, store credit, or exchanges. Customized products and apparel are excluded from these options.
Processing of Returns: We process returns within 5 business days of their arrival. Store credits and exchanges are processed after the return tracking reflects a pick-up scan, while refunds are processed upon arrival and inspection.
Restocking Fee: A 20% restocking fee may be applied at our discretion for returns with missing or damaged packaging, missing accessories, or signs of heavy use.
Gift Returns: Gift items are eligible for store credit or exchange, but cash refunds are not rerouted to other cards or bank accounts.
Policy Exclusions: Our policy does not apply to damaged or defective products, apparel, made-to-order items, customized products, mystery items, and services.
Terms and Conditions: Returns without a valid return authorization number will be refused, and we reserve the right to refuse a return if the policy is being abused
Additional Services: Customization and More
SpeedCubeShop goes beyond just selling puzzles. We offer customization services, including lubrication, PVC coating, custom stickers, and even gift wrapping. These services are not just about aesthetics; they enhance the cubing experience by improving grip, color recognition, and overall performance of the puzzles. This attention to detail and the ability to personalize products set SpeedCubeShop apart in the speedcubing community.
Final Thoughts
So, is SpeedCubeShop legit? Absolutely. With a strong background story rooted in a genuine passion for speedcubing, a commitment to excellent customer service, and an array of products and services, SpeedCubeShop stands out as a trustworthy and reliable store for all speedcubing enthusiasts. Whether you're just starting out or are an experienced cuber, SpeedCubeShop seems to have all the right pieces to complete your puzzling experience. So why not check us out and find if what we have in stock is right for you, is SpeedCubeShop legit? We think very much yes!
